Health Sight Hearing Mobility Mental health Serious illness

Life events Loss

Resilience Financial Hardship

Capability Mental capacity

Third parties Supporting third parties

IDEA What is IDEA? Why we use IDEA How we can use IDEA How does TEXAS fit into this?

TEXAS What is TEXAS? Why we use TEXAS

Risk of harm Threatening suicide Talking about suicide

Conversation model BLAKE

Charities and organisations MIND SANEline Samaritan's National Suicide Prevention Helpline

Your wellbeing Your wellbeing

Why, what and when Why we record What to record When to record

Conversation model TEXAS in action Using IDEA and TEXAS

Consent Unable to gain consent When to escalate

Just Group VC champs

Mercer Manager and champs

Capita Manager and champs

Large font guidance

What is meant by large font?
Who is it for?
What are the alternatives?
How it works
Steps to take
Things to consider (checklist)

What is meant by large font?

Large font is increasing the font size, but also means adjusting the layout of a letter or document too in order to make it readable for our customers.